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Email Set Up

How do I set up email on my iPhone?

Manual Configuration

To set up your mailbox on an Apple iPhone or iPad, you need to:

 

    • Head to the Settings icon and locate the Accounts & Passwords option.

    • Then select ‘Add Account’.

    • Select Other from this list.

iOS email menu

 

    • Select Add Mail Account.

iOS Add mail account

 

    • Input the information requested:

Name: Anything
Email: example@yourdomain.com
Password: Mailbox Password
Description: Work, Business…etc

iOS New email account

IMAP:

Incoming Mail Server
Host Name: imap.stackmail.com
Username: example@yourdomain.com
Password: Mailbox Password
SSL On Port 993

Outgoing Mail Server
Host Name: smtp.stackmail.com
Username: example@yourdomain.com
Password: Mailbox Password
SSL On Port 465

iOS email settings IMAP and POP

 

    • Finally, select the mail account and go into the Outgoing Mail Server settings. Select Primary Server, make sure SSL is switched on and the port is set to 465.

How do I set up my mailbox in Outlook?

Manual Outlook Setup for your mailbox

If automatic setup failed, you can choose Manual setup or additional server types to enter your settings manually. Use these settings:

Account type: IMAP
Incoming mail server: imap.stackmail.com.
Outgoing mail server: smtp.stackmail.com.
Incoming server port (IMAP): 993
Use the following type of encrypted connection: SSL
Outgoing server port (SMTP): 465
Use the following type of encrypted connection: SSL

When setting up your account, please choose More Settings > Outgoing Server and check the box for ‘My outgoing server (SMTP) requires authentication’.

If you experience any problems with the connection or receive a certificate warning, please disable SSL/TLS encryption and change the incoming server port to 143. 

You can also set up the account using POP3, however this is not recommended in general as emails will be downloaded to the mail client you connect to the mail server.

Account type: POP3
Incoming mail server: pop3.stackmail.com.
Outgoing mail server: smtp.stackmail.com.
Incoming server port (POP3): 995
Use the following type of encrypted connection: SSL
Outgoing server port (SMTP): 465
Use the following type of encrypted connection: SSL/TLS